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Dedicated to Creating the Choice of Independent Living Through Volunteer Caregiving

Neighbors Helping Neighbors

Connecting volunteers to seniors in need.

Member Education & Resources

Helping Caregiver Organizations Become Their Best

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NVCN and Texas State University In Service Learning Collaboration

As announced in our Newsletter last spring, NVCN and the TSU  College of Health Professions,  School of Health Administration San Marcos, TX engaged in a collaborative In Service Learning project involving undergraduates and graduates in the Health Services Marketing track. This is the second In Service Learning project between NVCN and TSU, the first project was completed during the 2016 summer session, working with Dr. Cristian Lieneck, Associate Professor. 

Dr. Lenieck worked with Tammy Glenn, Caregivers of Ventura ED and NVCN Board Vice President, and Jim Archer, NVCN Board Secretary. They worked to identify topics and the scope of work for the In Service Learning projects for both the undergraduate and graduate students. Numerous topics were identified and discussed, and settled on two subjects. This first category of subjects for the undergraduate students was to address this question: "Building NVCN Brand Loyalty from Members and non Member VCO’s". There were four teams of students, and each team worked a different topic related to the subject. Each of these topics was intended explore potential areas of improvement in member benefits from NVCN. 

The four topics of investigation were: 

1. National marketing and management the CAREGIVER CANINES Program

2. Marketing the Office Depot initiative to member programs

3. Building an overarching brand and logo for Volunteer Caregiving

4. Uber incentive program for members

The graduate students served as consultants and mentors to the undergraduate students. 

Each project used a variety of methods of discovery, direct contact with programs by email and telephone, surveys, web searches and investigations. For those of you who participated with these students, thank you for your support. Each project met at least three times with Jim and Tammy by teleconference and video-conference. Their final exam was a video-conference final presentation to NVCN. The deliverable was some form of hard copy, ppt, pdf, mpeg. If you wish to receive a copy of any of these, let us know so NVCN can post these in the members section of the website. 

While this is a fourth year course in the Health Services Management and Administration curriculum, this class is the first exposure to marketing for most of the students. In general, the recommendations are good, and can be implemented. The CAREGIVER CANINES project interviewed Caregiver Volunteers of Central Jersey and came to a good understanding of the program. The team provided and end to end set of recommendations, some will be used by CVCJ. Their report out is worth the read. The Office Depot was a strong team with a very good leader. They collaborated with NVCN, Office Depot and conducted an opinion survey of the 25 enrolled programs and other non enrolled programs. They made a number of solid recommendations, such as, Simplify sign-up process, Communicate information regarding initiative regularly, Clarify benefits to both NVCN and member organizations, among other points. The Uber team ran into the difficulty of working with Uber. They have a strong proposal but Uber is probably not the best choice for this study as they were  not consistent in their approach to a rewards program. 

Next Steps 
We are entering the Fall Semester, and will be working with a new set of students starting in mid October. We are in process of developing ideas for topics for this new class. If you have a topic you want these students to study, either for your local program or the National, let us know with comments in the Google Group, or contact Jim Archer at jimbigarch@pacbell.net.


canine video introsmall                                caregivercanineslogo

Click here for the Canine Caregivers video.

You can also click here to view in Facebook

NVCN has entered into an agreement with Caregiver Volunteers of Central Jersey (CVCJ) to distribute their Trademarked Therapy Dog Program to NVCN affiliate members.

For a small initial and annual fee affiliate members will receive the right to utilize the Caregiver Canines®Trademark as well as training, mentoring, and tips for successfully incorporating the program into existing services.

Caregiver Canines® has been bringing joy and companionship to the Homebound since 2009. And to Volunteer Caregiving Organizations CCP brings new volunteers, new sources of revenue, and new marketing strategies.

"You should consider bringing Caregiver Canines® to your community, you'll be glad you did!"

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National Volunteer Caregiving Network (NVCN) is pleased to introduce an exciting new member discount program through a partnership with Office Depot/OfficeMax.  Companies currently accessing this collaborative national program have experienced an average savings of 20-30% over their prior office product costs.  Here are just some of the many benefits you’ll receive when you sign up for this program.

Office Depot/OfficeMax Program Benefits

  • Up to 80% off Manufacturer’s Suggested List Price.
  • A core list of 670+ frequently ordered, deeply discounted products.
  • Free, next-day delivery on orders over $50, depending on your location.
  • Access to the award winning Business Services Division website for placement of orders, online catalog, stock availability, order history, product returns, and usage reports.
  • The support of a local account manager who is responsible for total customer satisfaction.
  • In addition to office supplies, you’ll also receive discounts on office furniture, print/copy services, custom business forms, stationery supplies, promotional products, lunchroom provisions, and janitorial supplies.
  • A discount program to extend to all of your employees.
  • The Office Depot team will provide your company with on-going creative and innovative procurement solutions by identifying preferred product and process improvement opportunities.

How does it work?

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Shop in the store: Print your own NVCN Store Purchasing Card or link your favorite business or personal credit card to the special pricing.The SPC is linked to the special pricing. You can take it with you to any store in the country and present it at the register at the time of checkout. Your special pricing will be applied and then you can pay with cash, check, or credit card.

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Shop Online:Create an online account by linking your favorite business or personal credit card to the special pricing or register for an invoice billing account.Receive new account information (subject to credit approval) and have the option to request a Store Purchasing Card that invoices your company for all purchases made in the store.

NVCN is very pleased to make this program available to our members. In addition to saving you money, supporting this program drives an essential stream of support to NVCN.

Members can register for this program at the “Register” button. 

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Volunteer Caregiving 
Try it, You'll Like It!

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Volunteer Caregiver

Orientation Training

Training is available here for our members -Click Here.

Membership Benefits

If you are a service provider NVCN benefits include:

  • Consultants, offering tremendous savings for your NPO
  • Education/Training solutions for problems facing your organization
  • Network of colleagues offering encouragement and inspiration
  • Professional Development to build your community career
  • Discounts on products to help you be the best of the best
  • Click to view an index of members-only documents

December 2015 Newsletter

December NVCN News You Can Use

December NVCN News You Can Use

            NEWS YOU CAN USE    
Click to view this email in a browser          holly_baubles
 December 2015

In this Issue:




Information about the handbook and on-line course may be found at the nvcn web site.

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Issue No. 65 News You Can Use is a publication of NVCN. Mission is to create independent living through advocacy and support and development of local volunteer caregiving programs. Vision every community deserves an interfaith volunteer caregiving program; we are working to make that a reality. Mention of any company name or product does not constitute an endorsement by NVCN.

Dedicated to Creating the Choice of Independent Living Through Voluntary Caregiving
Connect, Collaborate, Celebrate!
2016 Retreat and Conference
Kansas City, MO, Oct 25-27
Embassy Suites, Downtown  

carl dolezalWhat size is Your IT Outreach Strategy?
by:  Carl Dolezal, Associate Principal, Chartis Group, NVCN Board Trustee

It seems almost everyone is online these days, and they are making use of their computers, tablets, and smart phones to network. Whether it’s Facebook, Linked-In, Twitter, Instagram, FaceTime, email, newsfeeds, or any other countless number of social media or Information Technology (IT) communication tools, more and more people are turning to interact through IT applications first. This year the Pew Research Center released a US study showing that 58% of the adult population are using Facebook, 19% are using Twitter, 21% are using Instagram, and 23% are using Linked-In .

Most of us probably have Facebook and other web sites and are most likely using email distribution lists, but does your organization have an actual IT outreach strategy to actively engage, retain, and recruit new volunteers? read more


Monthly Matters: 
  • New Web Seminar recorded and posted. Don't miss Sara Wrobel, ED Causeway, WI, "Exploring the Outreach Missions of Causeway":
  • Art's Buddy Program,
  • Before the After,
  • Snow Saints, and
  • Sports Buddy 
  • Civil rights hero celebrated
    Oren Renick’s new book
    Cover.5Smoke Over Mississippi’ examines life, actions, words of Dr. William Penn Davis, additional information, or This email address is being protected from spambots. You need JavaScript enabled to view it.,
  • NVCN receives a percentage of each copy sold via our marketing efforts. While reading this Biography you discover that Dr. William Penn Davis is a "Brother's Brother". Dare we say that each of our volunteers, as they give of their heart, to the elderly, the downtrodden, in a small or large way,are also their Brother's Brother? This is an amazing story that you won't want to miss! 
Network News:

Rita Smith, ED, Williamsburg Area Faith in Action (VA), "Our program has been in existence for 13 years. The addition of Visiting Canines  therapy dog program has caused a leap in name recognition and media interest." 

"We recently hosted a "Christmas Portrait with Your Dog" event. The funds brought in were small, but the publicity was very high! This program has added energy and enthusiasm to our organization; we are having a great time!"

"Our local chapter of Pet Therapy International has partnered with us to provide visiting dog teams.  All and all, we are finding the addition of Caregiver Canines
® (Retagged Visiting Canines to fit with our brand) a win-win situation!" 

For three years running, Caregivers has held an election forjosie_pet mayor the Toms River Pet Mayoral Candidate. See photos of the new pet-mayor swearing in ceremony. The How to produce this event is part of the Caregiver Canines® "package" provided to members desiring to add this service to their menu. Congratulations, Josie!
(Caregiver Canines® created by Caregiver Volunteers of Central Jersey, Distributed by NVCN.)

Village to Village was a recent topic of note on our Program Director's Google Discussion Group. There have been several organizations who have partnered with their local village to increase outreach. Be sure to check out the archives and request your copy of a strategic plan outlining steps taken.

logo for web forms...And don't forget our "Display NVCN and Win" September Winner,Interfaith Caregivers of Greater Mercer County, NJ . We have found NVCN displayed on several organizational sites.

Be sure you are "Displaying to Win". Next drawing December.
NVCN Membership benefits YOU & YOUR organization:
  • Establish your credibility and professionalism
  • Enhance your network
  • Expand your knowledge
  • Exposure nationally
Display with pride and win!

How is "Display NVCN and Win" administrated?

When NVCN staff are surfing affiliate web sites, we will look for the NVCN Logo, or if you would like to notify us that you have the logo displayed, we will verify it and enter your name into the quarterly drawing.

What is the reward?

The program will be awarded pro-bono support from a consultant, designer, or a tangible item with NPO tips. For more details see the NVCN news flash recently distributed. Next stop:  September drawing, be sure your VCO is Displaying to Win.

Has your program moved?
Are you a newly hired executive director?
Has your web site or email changed?
This email address is being protected from spambots. You need JavaScript enabled to view it.


Tel: 512.582.2197
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.vcnetwork.org

Created on ... December 15, 2015