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Dedicated to Creating the Choice of Independent Living Through Volunteer Caregiving

Neighbors Helping Neighbors

Connecting volunteers to seniors in need.

Member Education & Resources

Helping Caregiver Organizations Become Their Best

How can you help?

NVCN and Texas State University In Service Learning Collaboration

As announced in our Newsletter last spring, NVCN and the TSU  College of Health Professions,  School of Health Administration San Marcos, TX engaged in a collaborative In Service Learning project involving undergraduates and graduates in the Health Services Marketing track. This is the second In Service Learning project between NVCN and TSU, the first project was completed during the 2016 summer session, working with Dr. Cristian Lieneck, Associate Professor. 

Dr. Lenieck worked with Tammy Glenn, Caregivers of Ventura ED and NVCN Board Vice President, and Jim Archer, NVCN Board Secretary. They worked to identify topics and the scope of work for the In Service Learning projects for both the undergraduate and graduate students. Numerous topics were identified and discussed, and settled on two subjects. This first category of subjects for the undergraduate students was to address this question: "Building NVCN Brand Loyalty from Members and non Member VCO’s". There were four teams of students, and each team worked a different topic related to the subject. Each of these topics was intended explore potential areas of improvement in member benefits from NVCN. 

The four topics of investigation were: 

1. National marketing and management the CAREGIVER CANINES Program

2. Marketing the Office Depot initiative to member programs

3. Building an overarching brand and logo for Volunteer Caregiving

4. Uber incentive program for members

The graduate students served as consultants and mentors to the undergraduate students. 

Each project used a variety of methods of discovery, direct contact with programs by email and telephone, surveys, web searches and investigations. For those of you who participated with these students, thank you for your support. Each project met at least three times with Jim and Tammy by teleconference and video-conference. Their final exam was a video-conference final presentation to NVCN. The deliverable was some form of hard copy, ppt, pdf, mpeg. If you wish to receive a copy of any of these, let us know so NVCN can post these in the members section of the website. 

Summary 
While this is a fourth year course in the Health Services Management and Administration curriculum, this class is the first exposure to marketing for most of the students. In general, the recommendations are good, and can be implemented. The CAREGIVER CANINES project interviewed Caregiver Volunteers of Central Jersey and came to a good understanding of the program. The team provided and end to end set of recommendations, some will be used by CVCJ. Their report out is worth the read. The Office Depot was a strong team with a very good leader. They collaborated with NVCN, Office Depot and conducted an opinion survey of the 25 enrolled programs and other non enrolled programs. They made a number of solid recommendations, such as, Simplify sign-up process, Communicate information regarding initiative regularly, Clarify benefits to both NVCN and member organizations, among other points. The Uber team ran into the difficulty of working with Uber. They have a strong proposal but Uber is probably not the best choice for this study as they were  not consistent in their approach to a rewards program. 

Next Steps 
We are entering the Fall Semester, and will be working with a new set of students starting in mid October. We are in process of developing ideas for topics for this new class. If you have a topic you want these students to study, either for your local program or the National, let us know with comments in the Google Group, or contact Jim Archer at jimbigarch@pacbell.net.

 

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Click here for the Canine Caregivers video.

You can also click here to view in Facebook

NVCN has entered into an agreement with Caregiver Volunteers of Central Jersey (CVCJ) to distribute their Trademarked Therapy Dog Program to NVCN affiliate members.

For a small initial and annual fee affiliate members will receive the right to utilize the Caregiver Canines®Trademark as well as training, mentoring, and tips for successfully incorporating the program into existing services.

Caregiver Canines® has been bringing joy and companionship to the Homebound since 2009. And to Volunteer Caregiving Organizations CCP brings new volunteers, new sources of revenue, and new marketing strategies.

"You should consider bringing Caregiver Canines® to your community, you'll be glad you did!"

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National Volunteer Caregiving Network (NVCN) is pleased to introduce an exciting new member discount program through a partnership with Office Depot/OfficeMax.  Companies currently accessing this collaborative national program have experienced an average savings of 20-30% over their prior office product costs.  Here are just some of the many benefits you’ll receive when you sign up for this program.

Office Depot/OfficeMax Program Benefits

  • Up to 80% off Manufacturer’s Suggested List Price.
  • A core list of 670+ frequently ordered, deeply discounted products.
  • Free, next-day delivery on orders over $50, depending on your location.
  • Access to the award winning Business Services Division website for placement of orders, online catalog, stock availability, order history, product returns, and usage reports.
  • The support of a local account manager who is responsible for total customer satisfaction.
  • In addition to office supplies, you’ll also receive discounts on office furniture, print/copy services, custom business forms, stationery supplies, promotional products, lunchroom provisions, and janitorial supplies.
  • A discount program to extend to all of your employees.
  • The Office Depot team will provide your company with on-going creative and innovative procurement solutions by identifying preferred product and process improvement opportunities.

How does it work?

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Shop in the store: Print your own NVCN Store Purchasing Card or link your favorite business or personal credit card to the special pricing.The SPC is linked to the special pricing. You can take it with you to any store in the country and present it at the register at the time of checkout. Your special pricing will be applied and then you can pay with cash, check, or credit card.

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Shop Online:Create an online account by linking your favorite business or personal credit card to the special pricing or register for an invoice billing account.Receive new account information (subject to credit approval) and have the option to request a Store Purchasing Card that invoices your company for all purchases made in the store.

NVCN is very pleased to make this program available to our members. In addition to saving you money, supporting this program drives an essential stream of support to NVCN.

Members can register for this program at the “Register” button. 

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Orientation Training

Training is available here for our members -Click Here.

Membership Benefits

If you are a service provider NVCN benefits include:

  • Consultants, offering tremendous savings for your NPO
  • Education/Training solutions for problems facing your organization
  • Network of colleagues offering encouragement and inspiration
  • Professional Development to build your community career
  • Discounts on products to help you be the best of the best
  • Click to view an index of members-only documents

January 2016 Newsletter

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January 2016
 

NVCN Executive Director Rhonda Anderson Set to Retire;

Board Chair Judy Tabert Volunteers as Interim Director

Rhonda Anderson
Rhonda Anderson

Round Rock, Texas--NVCN Executive Director Rhonda Anderson has been kicking the “retirement”

can down the road for the last two years.  Her firm decision to make the transition was announced

to the Board of Trustees just before the holidays.

Her last official day at the helm is January 15, 2016.

 

“To the good fortune of volunteer caregiving across the country, NVCN has been able to hold onto

Rhonda for several years while we developed this national support effort for close to 600 volunteer

caregiving organizations that exist across the country,” said Trustee and Past Chair, Dr. Oren Renick of Texas State University.  “Rhonda has helped to oversee NVCN through transitions and significant growth over the years.  Our greatest challenge at this time is to find a permanent leader who brings the passion and commitment to volunteer caregiving that Rhonda has consistently shared over the years.”

In the time that Anderson has served NVCN, she has developed and implemented a library of more than 700 resources that serve hundreds of volunteer caregiving organizations from Hawaii to Massachusetts, Florida to Oregon.  The model, which was founded by the Faith in Action Program in 1984 with grants from the Robert Wood Johnson Foundation, provides caregiving services at no charge to vulnerable senior populations.  Based on the idea of “Good Neighbors doing Good Deeds,” volunteer caregivers give a few hours per week to help with tasks like a ride to the grocery store, changing a lightbulb, non-emergency medical transport, checking in by phone to say hello, or paying a visit to the hospital.  

 

Anderson transitioned from what is now the Senior Care Volunteer Network in Crystal Lake, Illinois to NVCN in November 2010.  Her experience on the ground, working with a community organization, brought insights into the needs that NVCN member organizations face in terms of launching, growing and sustaining their efforts within a community.  "My work at the national level has been an extension of the work began at the local level in Illinois. Shortly after I came on board with NVCN, a departing board member, advised us to never forget the ‘Mary’ in every community,” Anderson said, “The ultimate goal is to benefit the needy senior.  Strengthening, encouraging, and mentoring staff in their work at the local level to ensure sustainability and also working with communities to develop new programs has been our national focus--and it has been a joy!"

 

Anderson said she is looking forward to having more time to volunteer, to get out on the golf course and to ride on her bicycle.  She and her husband have an active outdoor life which they are eager to have dominate their days. Anderson is especially enthusiatic about staying on with NVCN in a volunteer capacity to complete two signature projects for the organization.  The first is the criteria for and implementation of a “standard of excellence” for judging the performance of individual member programs.  The second is a complementary awards program that honors the organizations who exceed the standards of excellence.

 
Judy Tabert
Judy Tabert
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At this time, Judy Tabert, newly-elected Chair for NVCN’s Board of Trustees, has been appointed to serve as the Acting Interim Executive Director on a volunteer basis.  Tabert founded Interfaith Network of Care in Milltown, New Jersey in 1996.  Judy’s professional background includes a Master’s Degree in Pastoral Ministry and a certificate in Human Services Management.  She also remains active in her parish social ministry and local community, having served as Past Chair of Middlesex County, New Jersey Human Services Advisory Council. She is a founding member of the original Faith in Action National Network which later evolved to the current National Volunteer Caregiving Network, where she has served as a trustee for the last three years.  

 
 

A formal search for the permanent Executive Director will be announced in the near future.


For more information, visit www.nvcnetwork.org or call .

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A Farewell Message from Rhonda Anderson

It is fitting that I utilize a favorite quote from the book of Ecclesiastics while announcing my retirement from NVCN, "To everything there is a season, and a time to every purpose under the heaven." 

My purpose at NVCN has been to create programming that will ultimately benefit the “Mary” in every community. Under my purview, webinars have been produced, conferences have been created, existing programs have been mentored and communities have been helped to create new programs.

It has been my privilege and honor to serve on your behalf these past five years. The interactions that have created friendships will remain in my heart for always. Hopefully, our paths will cross again as I remain involved with NVCN as a volunteer. Thank you for the memories, the support, and the friendship.

My husband and I are looking forward with anticipation toward this new adventure. We have kept our tandem bicycle warm and tuned, the golf course awaits our duffer shots, and, oh, the grandchildren! Our purpose has changed many times over the years, but it has always been focused on continued growth of our faith and fulfilling service opportunities at church and within the community.

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Outstandingly capable hands are here to serve you - ten talented and dedicated board members; Judy Tabert’s extensive experience and dedication to volunteer caregiving is second to none; Jenna’s experience and personality will serve NVCN well and the staff at The Main Office will continue to provide capable administrative support.

Thank you for the opportunity to serve you; may the Lord continue to bless you and your continuing work as you provide services for Mary, Bill, Steve, and Joanie – and the other nameless and lonely seniors in your community.

Warmly,
Rhonda
Rhonda Signature
PS I can be reached by email This email address is being protected from spambots. You need JavaScript enabled to view it. and my phone remains .

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NVCN Welcomes New Director of Member Services

With the previously announced retirement of NVCN Executive Director Rhonda Anderson, JudyTabert, chair of the Board of Trustees for the Network, has assumed her role as Acting Interim Executive Director.  In this role, Judy will oversee operations and development.  To ensure that member services continue to receive quality attention, Mrs. Jenna Stewart Parro will join NVCN as Director of Member Services.

 

“Outgoing Executive Director Rhonda Anderson has devoted her time as ED of NVCN to supporting and strengthening our member programs. She will be missed. I know I speak for our board and our  members when I express our deepest gratitude to Rhonda for all she has contributed to volunteer caregiving,” Judy Tabert said, adding that the Board is most concerned about maintaining the high bar that Rhonda established during her tenure.  “Membership Services are at the core of NVCN’s mission.  As we look to the future we will be focusing on building more services and resources for our members. I look forward to working with Jenna and the network.”

Jenna Stewart Parro
Jenna Parro
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Parro comes to NVCN with a rich history in volunteer caregiving, having served in a similar capacity at the Mutual Adoption Pact and Safe at Home which operates out of Texas State University at San Marcos. Volunteer Caregiving is one of the most robust, historical movements in senior services in the United States.  The opportunity for me to work behind the scenes in helping to grow and strengthen the hundreds of programs that are part of our mission holds so much promise," Parro said.  "In addition to the wealth of resources already available through NVCN, I'm eager to hear from current and prospective members about the challenges they face with fundraising, volunteer recruitment, board development, capacity building and other issues.  I see NVCN as a Think Tank where we can find directions for the best route to the future.”

Parro begins her tour with NVCN on January 11.  She also works closely with NVCN Board Member Lea Velez in producing the San Marcos 5K Stampede, an annual fundraising event to support NVCN.  Check out the website at www.sm5kstampede.com

 

The National Volunteer Caregiving Network represents hundreds of organizations across the country that are dedicated to providing caregiving services at no cost to seniors and other vulnerable populations.  For more information, visit www.nvcnetwork.org or call .

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EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.vcnetwork.org

 
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