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NVCN/SCA conference 2018

Announcing the 2018

SCA/NVCN joint conference...

Driving Passion and Performance

Every other year we meet as a network community at the Shepherd's Centers of America and National Volunteer Caregiving Joint Conference to share ideas and knowledge, learn from the experts, gain new perspectives and get reinvigorated to do our best work. Mark your calendars and plan to attend the 2018 National Conference at the Embassy Suites Indianapolis, Monday, October 8 - Wednesday, October 10. 

Click here for more information

This time with colleagues and friends in and out of our networks is an investment in your leadership and your community. We hope you will plan to join us! 


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Click here for the Canine Caregivers video.

You can also click here to view in Facebook

NVCN has entered into an agreement with Caregiver Volunteers of Central Jersey (CVCJ) to distribute their Trademarked Therapy Dog Program to NVCN affiliate members.

For a small initial and annual fee affiliate members will receive the right to utilize the Caregiver Canines®Trademark as well as training, mentoring, and tips for successfully incorporating the program into existing services.

Caregiver Canines® has been bringing joy and companionship to the Homebound since 2009. And to Volunteer Caregiving Organizations CCP brings new volunteers, new sources of revenue, and new marketing strategies.

"You should consider bringing Caregiver Canines® to your community, you'll be glad you did!"

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National Volunteer Caregiving Network (NVCN) is pleased to introduce an exciting new member discount program through a partnership with Office Depot/OfficeMax.  Companies currently accessing this collaborative national program have experienced an average savings of 20-30% over their prior office product costs.  Here are just some of the many benefits you’ll receive when you sign up for this program.

Office Depot/OfficeMax Program Benefits

  • Up to 80% off Manufacturer’s Suggested List Price.
  • A core list of 670+ frequently ordered, deeply discounted products.
  • Free, next-day delivery on orders over $50, depending on your location.
  • Access to the award winning Business Services Division website for placement of orders, online catalog, stock availability, order history, product returns, and usage reports.
  • The support of a local account manager who is responsible for total customer satisfaction.
  • In addition to office supplies, you’ll also receive discounts on office furniture, print/copy services, custom business forms, stationery supplies, promotional products, lunchroom provisions, and janitorial supplies.
  • A discount program to extend to all of your employees.
  • The Office Depot team will provide your company with on-going creative and innovative procurement solutions by identifying preferred product and process improvement opportunities.

How does it work?

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Shop in the store: Print your own NVCN Store Purchasing Card or link your favorite business or personal credit card to the special pricing.The SPC is linked to the special pricing. You can take it with you to any store in the country and present it at the register at the time of checkout. Your special pricing will be applied and then you can pay with cash, check, or credit card.

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Shop Online:Create an online account by linking your favorite business or personal credit card to the special pricing or register for an invoice billing account.Receive new account information (subject to credit approval) and have the option to request a Store Purchasing Card that invoices your company for all purchases made in the store.

NVCN is very pleased to make this program available to our members. In addition to saving you money, supporting this program drives an essential stream of support to NVCN.

Members can register for this program at the “Register” button. 

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NVCN and Texas State University In Service Learning Collaboration

As announced in our Newsletter last spring, NVCN and the TSU  College of Health Professions,  School of Health Administration San Marcos, TX engaged in a collaborative In Service Learning project involving undergraduates and graduates in the Health Services Marketing track. This is the second In Service Learning project between NVCN and TSU, the first project was completed during the 2016 summer session, working with Dr. Cristian Lieneck, Associate Professor. 

Dr. Lenieck worked with Tammy Glenn, Caregivers of Ventura ED and NVCN Board Vice President, and Jim Archer, NVCN Board Secretary. They worked to identify topics and the scope of work for the In Service Learning projects for both the undergraduate and graduate students. Numerous topics were identified and discussed, and settled on two subjects. This first category of subjects for the undergraduate students was to address this question: "Building NVCN Brand Loyalty from Members and non Member VCO’s". There were four teams of students, and each team worked a different topic related to the subject. Each of these topics was intended explore potential areas of improvement in member benefits from NVCN. 

The four topics of investigation were: 

1. National marketing and management the CAREGIVER CANINES Program

2. Marketing the Office Depot initiative to member programs

3. Building an overarching brand and logo for Volunteer Caregiving

4. Uber incentive program for members

The graduate students served as consultants and mentors to the undergraduate students. 

Each project used a variety of methods of discovery, direct contact with programs by email and telephone, surveys, web searches and investigations. For those of you who participated with these students, thank you for your support. Each project met at least three times with Jim and Tammy by teleconference and video-conference. Their final exam was a video-conference final presentation to NVCN. The deliverable was some form of hard copy, ppt, pdf, mpeg. If you wish to receive a copy of any of these, let us know so NVCN can post these in the members section of the website. 

While this is a fourth year course in the Health Services Management and Administration curriculum, this class is the first exposure to marketing for most of the students. In general, the recommendations are good, and can be implemented. The CAREGIVER CANINES project interviewed Caregiver Volunteers of Central Jersey and came to a good understanding of the program. The team provided and end to end set of recommendations, some will be used by CVCJ. Their report out is worth the read. The Office Depot was a strong team with a very good leader. They collaborated with NVCN, Office Depot and conducted an opinion survey of the 25 enrolled programs and other non enrolled programs. They made a number of solid recommendations, such as, Simplify sign-up process, Communicate information regarding initiative regularly, Clarify benefits to both NVCN and member organizations, among other points. The Uber team ran into the difficulty of working with Uber. They have a strong proposal but Uber is probably not the best choice for this study as they were  not consistent in their approach to a rewards program. 

Next Steps 
We are entering the Fall Semester, and will be working with a new set of students starting in mid October. We are in process of developing ideas for topics for this new class. If you have a topic you want these students to study, either for your local program or the National, let us know with comments in the Google Group, or contact Jim Archer at jimbigarch@pacbell.net.



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Site Map Update

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Volunteer Caregiving 
Try it, You'll Like It!

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Volunteer Caregiver

Orientation Training

Training is available here for our members -Click Here.

Membership Benefits

If you are a service provider NVCN benefits include:

  • Consultants, offering tremendous savings for your NPO
  • Education/Training solutions for problems facing your organization
  • Network of colleagues offering encouragement and inspiration
  • Professional Development to build your community career
  • Discounts on products to help you be the best of the best
  • Click to view an index of members-only documents

July 2017 Newsletter

Happy July from NVCN!! 

Companies Use Paid Time Off, Matching Donations to Encourage Volunteerism 

Published by Detroit Free Press on July 7th, 2017 

Darralyn Griffin, a finance and accounting supervisor at Comcast, took time fro her job last month to watch two fifth-grade girls she mentors through the Big Brothers Big Sisters graduate to move up to middle school.  

It was a proud moment. 

"A lot of hugs, a lot of tears," Griffin, 54, said of the ceremony at McIntyre Elementary in Southfield. "It was very emotional."

As businesses like Comcast seek to be seen as companies that care, they are committing more to philanthropic and community service efforts. They are offering employees more flexible schedules and many companies are even giving paid time off to employees to be involved in volunteer efforts. 

The trend is driven by the beliefs of company founders and top executives, employees who want to work for organizations committed to these efforts, and a society in which work time and personal time is increasingly blending. 

The average percentage of employees participating in corporate volunteer activities overall has been going up, according to an annual survey by CECP, a New York-based coalition of CEOs of more than 200 companies.

Among the same set of companies, the percentage of employees volunteering in 2013 was 28%; in 2015 it went up to 33%. In addition, the survey found that in 2015, the latest year the survey data was available, 56% of the 272 companies that responded offered employees paid time off to volunteer with organizations.

Nine out of 10 companies matched employee donations, and 7 out of 10 gave to organizations in countries outside where the company was based.

Overall, in the past decade, the survey showed that companies offered more ways for employees to contribute. In addition to giving paid time off to volunteer and matching donations, companies made donations to organizations where workers volunteered and sponsored day-long volunteer projects that benefited specific nonprofit groups.

As a result, companies that increased donations between 2013 and 2015 also had higher median revenue growth rates.

Daryl Brewster, the CEO of CECP, said that companies are are offering employees opportunities that are more personal and "making room for employees to live their passions through work." 

You can find the full article by clicking on the link below. 

Detroit Free Press Article

WFIA Executive Director Retires after 12 Years of Service  

Williamsburg, Virginia, May 12, 2017: Williamsburg Area Faith In Action (WFIA) announces that its Executive Director, Rita Smith, will retire on June 30, 2017, after 12 years of dedicated service and that the agency's current Deputy Director will take over as Executive Director.

The board expresses its tremendous gratitude to Rita for her years of service, vision and leadership. "Rita has dedicated 12 years to WFIA's development, growth and progress. In doing so, she impacted countless seniors and caregivers in this community," says Charlie Martino, board president. He adds, "Rita's unwavering commitment has greatly enhanced the services available to seniors in the greater Williamsburg Area." 

Rita was first introduced to Williamsburg Faith in Action (WFIA) in 2004 as a volunteer, providing respite care and transportation services. She became an office volunteer in 2005 and was hired shortly thereafter as a part-time scheduler. Later that year she became the program coordinator. She took on the role of Executive Director in 2008 with a staff of one part-time employee. Over the years, under Rita's leadership, the organization has grown with: services, staff, volunteers, donors and as a well respected and much needed service for the community. All attributed to Rita's natural leadership and passion to help others. 

Rita attributes achieving success in her role over the years because of all the great people she has worked with to help improve the quality of life for seniors in our community. Rita shares the one thing she will miss the most is "Meeting the great people in this community who give so much of their time and resources to help seniors. I never cease to be amazed at their generosity and compassion." After taking some time off, Rita plans to pick up where she began, as a volunteer, and continue to follow her passion to help seniors.

"Rita has represented this organization with unconditional love and commitment to the success of WFIA's mission to help seniors and adults with a chronic illness or physical disability remain independent in their own homes", says board chairman Charlie Martino. He adds, "We will miss Rita's camaraderie and inspiration".

Williamsburg Faith in Action (WFIA) is a non-profit 501 (c) (3) organization in the 15th year of operation. WFIA was formed in 2002 with the mission to help seniors remain independent in their own homes. WFIA provides assistance with everyday tasks of life to seniors 60 and older, and chronically ill and disabled adults living in Williamsburg, James City County and the Bruton District of York County. Services include, but are not limited to: transportation, respite care, visiting, well check calls, grocery shopping, light housekeeping, and yard work.

Follow Rita's example to help others. If you, a friend, or neighbor would like to volunteer or make a donation, please visit www.wfia.org or contact the WFIA office at 757-258-5890.

NVCN Round Table Discussion 
Getting on Message to Demonstrate the Impact of Volunteer Caregiving 

Thursday, July 27, 2017
9- 10:30 a.m. PST 

Program Directors Eric Ehst, Arizona's Neighbors Who Care, and Tammy Glenn, California's CAREGIVERS, can show you how to collect data and do the numbers.  The challenge they wrestle with is how to use the numbers to effectively communicate the value of volunteer caregiving in their respective communities.  Let's talk about it.  If we can perfect our local arguments, then NVCN can make a stronger case for us nationally.  We know that Volunteer Caregiving is one of the oldest and most utilized from Boston to Florida, throughout the heartland to the territories of Guam and Puerto Rico.  We know it.  Now let's find a better way to illustrate our impact and strengthen our ties in new arenas where Volunteer Caregiving remains a hidden secret.  To help us guide this conversation, please submit your questions and thoughts in advance to Eric Ehst <This email address is being protected from spambots. You need JavaScript enabled to view it.> and Tammy Glenn <This email address is being protected from spambots. You need JavaScript enabled to view it.>.

Members Only. 
RSVP by Monday, July 24 to This email address is being protected from spambots. You need JavaScript enabled to view it. 

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