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Dedicated to Creating the Choice of Independent Living Through Volunteer Caregiving

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NVCN and Texas State University In Service Learning Collaboration

As announced in our Newsletter last spring, NVCN and the TSU  College of Health Professions,  School of Health Administration San Marcos, TX engaged in a collaborative In Service Learning project involving undergraduates and graduates in the Health Services Marketing track. This is the second In Service Learning project between NVCN and TSU, the first project was completed during the 2016 summer session, working with Dr. Cristian Lieneck, Associate Professor. 

Dr. Lenieck worked with Tammy Glenn, Caregivers of Ventura ED and NVCN Board Vice President, and Jim Archer, NVCN Board Secretary. They worked to identify topics and the scope of work for the In Service Learning projects for both the undergraduate and graduate students. Numerous topics were identified and discussed, and settled on two subjects. This first category of subjects for the undergraduate students was to address this question: "Building NVCN Brand Loyalty from Members and non Member VCO’s". There were four teams of students, and each team worked a different topic related to the subject. Each of these topics was intended explore potential areas of improvement in member benefits from NVCN. 

The four topics of investigation were: 

1. National marketing and management the CAREGIVER CANINES Program

2. Marketing the Office Depot initiative to member programs

3. Building an overarching brand and logo for Volunteer Caregiving

4. Uber incentive program for members

The graduate students served as consultants and mentors to the undergraduate students. 

Each project used a variety of methods of discovery, direct contact with programs by email and telephone, surveys, web searches and investigations. For those of you who participated with these students, thank you for your support. Each project met at least three times with Jim and Tammy by teleconference and video-conference. Their final exam was a video-conference final presentation to NVCN. The deliverable was some form of hard copy, ppt, pdf, mpeg. If you wish to receive a copy of any of these, let us know so NVCN can post these in the members section of the website. 

Summary 
While this is a fourth year course in the Health Services Management and Administration curriculum, this class is the first exposure to marketing for most of the students. In general, the recommendations are good, and can be implemented. The CAREGIVER CANINES project interviewed Caregiver Volunteers of Central Jersey and came to a good understanding of the program. The team provided and end to end set of recommendations, some will be used by CVCJ. Their report out is worth the read. The Office Depot was a strong team with a very good leader. They collaborated with NVCN, Office Depot and conducted an opinion survey of the 25 enrolled programs and other non enrolled programs. They made a number of solid recommendations, such as, Simplify sign-up process, Communicate information regarding initiative regularly, Clarify benefits to both NVCN and member organizations, among other points. The Uber team ran into the difficulty of working with Uber. They have a strong proposal but Uber is probably not the best choice for this study as they were  not consistent in their approach to a rewards program. 

Next Steps 
We are entering the Fall Semester, and will be working with a new set of students starting in mid October. We are in process of developing ideas for topics for this new class. If you have a topic you want these students to study, either for your local program or the National, let us know with comments in the Google Group, or contact Jim Archer at jimbigarch@pacbell.net.

 

canine video introsmall                                caregivercanineslogo

Click here for the Canine Caregivers video.

You can also click here to view in Facebook

NVCN has entered into an agreement with Caregiver Volunteers of Central Jersey (CVCJ) to distribute their Trademarked Therapy Dog Program to NVCN affiliate members.

For a small initial and annual fee affiliate members will receive the right to utilize the Caregiver Canines®Trademark as well as training, mentoring, and tips for successfully incorporating the program into existing services.

Caregiver Canines® has been bringing joy and companionship to the Homebound since 2009. And to Volunteer Caregiving Organizations CCP brings new volunteers, new sources of revenue, and new marketing strategies.

"You should consider bringing Caregiver Canines® to your community, you'll be glad you did!"

4 Office Depot OfficeMax Logo Stacked

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National Volunteer Caregiving Network (NVCN) is pleased to introduce an exciting new member discount program through a partnership with Office Depot/OfficeMax.  Companies currently accessing this collaborative national program have experienced an average savings of 20-30% over their prior office product costs.  Here are just some of the many benefits you’ll receive when you sign up for this program.

Office Depot/OfficeMax Program Benefits

  • Up to 80% off Manufacturer’s Suggested List Price.
  • A core list of 670+ frequently ordered, deeply discounted products.
  • Free, next-day delivery on orders over $50, depending on your location.
  • Access to the award winning Business Services Division website for placement of orders, online catalog, stock availability, order history, product returns, and usage reports.
  • The support of a local account manager who is responsible for total customer satisfaction.
  • In addition to office supplies, you’ll also receive discounts on office furniture, print/copy services, custom business forms, stationery supplies, promotional products, lunchroom provisions, and janitorial supplies.
  • A discount program to extend to all of your employees.
  • The Office Depot team will provide your company with on-going creative and innovative procurement solutions by identifying preferred product and process improvement opportunities.

How does it work?

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Shop in the store: Print your own NVCN Store Purchasing Card or link your favorite business or personal credit card to the special pricing.The SPC is linked to the special pricing. You can take it with you to any store in the country and present it at the register at the time of checkout. Your special pricing will be applied and then you can pay with cash, check, or credit card.

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Shop Online:Create an online account by linking your favorite business or personal credit card to the special pricing or register for an invoice billing account.Receive new account information (subject to credit approval) and have the option to request a Store Purchasing Card that invoices your company for all purchases made in the store.

NVCN is very pleased to make this program available to our members. In addition to saving you money, supporting this program drives an essential stream of support to NVCN.

Members can register for this program at the “Register” button. 

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Generating Monthly Donors Through ACH (bank)

Date: September 29th, 2017 
Time: 9-10:30 a.m. PST (12 noon EST)

Join Erica Waasdorp, President of A Direct Solution as she shows you the importance of monthly donors and how you can add the ACH Option. 

With lively Q&A and Polls! You won't want to miss this!
So you’d like to offer the automatic bank payment option (also known as ACH, EFT, Direct Debit) to accept monthly donations in addition to credit cards? What are the mechanics? Can you offer this within your current donation platform or do you need to do something special?

You’ll hear the guidelines and policies the board has to have in place to be able to accept this option.  
And then once you’ve got ‘the systems’ set up, how do you then market all options to generate more monthly donors and retain them longer?
 
Erica Waasdorp will show you some examples and results of how you can engage donors and prospects, including volunteers to give monthly, both online and off-line

 
About the Webinar Presenter 
Erica Waasdorp is one of the leading experts on Monthly aka Sustainer aka Recurring Giving.  She is author of the book: Monthly Giving. The Sleeping Giant, co-author of the Monthly Giving Starter Kit and Marketing Kit (in collaboration with Donor Perfect) and as President of A Direct Solution serves non-profit organizations with their fundraising and direct marketing needs with a focus on Monthly Giving, Direct mail/Email appeals, Grant writing and PR.
 
She has over 30 years of experience in nonprofits and direct response. She is an avid blogger and regularly presents webinars and workshops on monthly giving. She is happy to answer any questions you may have about this great way of improving the retention rates for your donors.  You can reach her erica@adirectsolution.com or by phone at (508) 428-4753. www.adirectsolution.com 
 

 
Workshop will be Members Only. To attend reply to info@nvcnetwork.org by Wednesday, September 27th. 
 
 
 
Erica Waastrop
 
 
 
 

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  •             Youth Volunteer Activity - Brainstorming Ideas

    Webinar Archives (18)
        2013 is Calling: Is Your Comprehensive Fundraising Plan Ready

  •         Bringing Life to Your Board and Board Meetings
  •         Collaborative Success: Secrets Revealed
  •         Corporate Social Responsibility
  •         Earned Income = Diversified Funding
  •         Getting the Most Out of Your Special Event
  •         Legal Eye on Risk Management
  •         LICA - Workplace Giving Campaigns
  •         Major Gift Fundraising
  •         Networking to Attract Volunteers
  •         Partnering With Municipalities - Rubinsky Feb 2014
  •         Pet Visitation
  •         Pets for Fun & Funds
  •         Seeking Volunteer Management Solutions, Ideas, and Information
  •         Tips and Tools for New Program Directors
  •         Turning Board Members Into Fundraising Leaders
  •         Volunteer Risk Management
  •         Whose Job Is It? Roles of the Board and Staff

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